Privacy Policy

1. Introduction

Welcome to Cricket Adda 24x7. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

By using our website and booking services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

• Personal Information: Name, phone number, email address
• Booking Information: Booking date, time, number of players, turf slot details
• Technical Information: IP address, browser type, device information
• Usage Data: Pages visited and interaction data

3. How We Use Your Information

• To process and confirm bookings
• To communicate regarding reservations
• To process payments securely
• To provide customer support
• To improve our services
• To comply with legal obligations

4. Payment Security

All payments are processed securely through Razorpay. By making a payment, you agree to Razorpay’s terms and privacy policy.

We do not store debit/credit card numbers, CVV, UPI PIN, or net banking credentials on our servers. All transactions are encrypted and handled directly by Razorpay.

5. Cookies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.

6. Data Sharing

We do not sell or rent your personal information. We may share data with:

• Razorpay for payment processing
• Service providers assisting our operations
• Authorities when required by law

7. Data Retention

We retain your personal information only as long as necessary for business, legal, or accounting purposes. After this period, data is securely deleted or anonymized.

8. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

9. Your Rights

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

10. Refunds & Cancellations

Refunds and cancellations are governed by our separate Refund Policy available on our website.

11. Governing Law

This Privacy Policy shall be governed by the laws of India.

12. Grievance Officer

Name: Umang Yadav

Email: grievance@cricketadda24x7.in

Phone: +91 9118658887

Address: Chauraha, Barra Bypass Rd, Juhi Kalan, Saket Nagar, Kanpur, Uttar Pradesh 208027

13. Contact Us

info@cricketadda24x7.in
+91 9118658887